Cold Caller
Job Duties
Lead Generation & Outreach:
Proactively calling potential clients from a lead list or CRM system to introduce services or products, qualify prospects, and schedule appointments for sales representatives.
Script Execution & Personalization:
Following proven scripts while adapting conversations to meet the unique needs and responses of each prospect. A successful caller balances structure with authenticity.
Objection Handling:
Addressing concerns and questions with confidence, clarity, and professionalism to move the conversation forward toward conversion or appointment setting.
CRM Management:
Logging all call details, follow-ups, and lead status updates accurately into the company’s CRM system. Ensuring no lead goes untracked and maintaining a clear pipeline of activity.
Performance Reporting:
Monitoring daily call volume, conversion rates, and scheduling outcomes. Providing feedback on trends, successful messaging, and areas for improvement.
Follow-Up Communication:
Sending follow-up emails, texts, or voicemails as needed to nurture leads and maintain contact. Staying consistent and professional in tone and message.
Market Insight Gathering:
Gaining valuable feedback from prospects about market demand, customer needs, and objections—which can be relayed to marketing and strategy teams.
Our Mission
At Talent Central 365, our mission is twofold:
to empower business owners to thrive, expand and buy back their time, while creating opportunities for international workers. By connecting talent with purpose, we’re building a future where success is shared and global communities are uplifted.
